FREQUENTLY ASKED QUESTIONS
Useful information for residents.
General
Who do I report repairs/defects to my home to?
Cann Lilly Flats: Vivid.
Rented Houses: You Landlord (Wise Living).
Purchased Houses: Boklok within 2 years. Lockton Checkmate for the following 8 Years
Are the council reasonable for the roads, street lighting, park areas etc on the estate?
No. Rosemead Garden is a private estate that the local councils have not adopted.
Who is responsible for the upkeep of the estate?
The communal outside parts of the estate is owned by a management company and outsource general maintenance to LSH.
Upkeep of communal parts of Cann Lilly flats is the responsibility of the building owner, Vivid Homes.
Is Rosemead Park part of the estate?
No. Rosemead Park (the field on the other side of the cycle track) is owned and maintained by Littlehampton Town Council.
Who is responsible for the cycle track?
West Sussex Council.
Parking
Is Parking Allocated?
Yes.
Where can visitors park?
There are a limited number of visitors parking bays.
Can I park on the street?
No. Parking outside of allotted bays is not allowed. Primarily because it blocks access to peoples bays.
Are there any other restrictions?
Large commercial vehicles are not allowed on the estate unless they are delivering goods or being used for work being done on the estate/homes.
Waste & Recycling
What day are bins collected?
Tuesdays from 7am
How often are bins collected?
Food Bin: Weekly
Recycling (Green) Bin: Every 2 Weeks
General (black) Bin: Every 2 Week
Recycling & general bins collections alternate each week.
| Date | Food | Recycling | General |
| Tue 7th April | ✔️ | ✔️ | |
| Tue 14th April | ✔️ | ✔️ | |
| Tue 21st April | ✔️ | ✔️ | |
| Tue 5th May | ✔️ | ✔️ | |
| Tue 12th May | ✔️ | ✔️ | |
| Tue 19th May | ✔️ | ✔️ | |
| Tue 26th May | ✔️ | ✔️ | |
| Tue 2nd June | ✔️ | ✔️ | |
| Tue 9th June | ✔️ | ✔️ | |
| Tue 9th June | ✔️ | ✔️ | |
| Tue 16th June | ✔️ | ✔️ | |
| Tue 23rd June | ✔️ | ✔️ | |
| Tue 30th June | ✔️ | ✔️ |
Where do I store my bins?
Houses: Bins must be stored in your property/back garden other than on collection days.
They must not be left
– On the street
– In alleyways
– In front on houses
Cann Lilly Apartments: There are communal bins by the bike shed
Where do I get a new bin?
Arun district council provide each house with the following:
– 180 litre general rubbish bin
– 240 litre recycling bin
– 23 litre outdoor food bin (from April 2026)
– 5 litre indoor food bin (from April 2026)
Apartments will have large communal bins.
If any bins are missing you can contact the council for a replacement.
What goes in Food Bin?
Cooked and uncooked food waste can be recycled using the service, including:
- mouldy and out-of-date food
- meat – including bones
- fish and shellfish
- dairy products such as cheese and yoghurt
- cooked and uncooked vegetables and fruit including peelings
- bread, cakes and pastries
- rice, pasta and beans
- plate scrapings
- tea bags and coffee grounds
- eggshells
- solid fats
- pet food
What goes in Recycling Bin?
Recyclables collected need to be
Clean – free from food and drink leftovers
Dry – keep your recycling bin lid shut
Loose – not in plastic bags
Squashed – to save space in your bin cardboard boxes and squash bottles (then reattach the lid).
YES
- junk mail
- cereal and egg boxes
- newspapers and magazines
- wrapping paper (if scrunchable)
- catalogues and directories
- coffee cups and lids
- clean takeaway containers
- foil trays
- tin foil
- wine and beer bottles
- perfume bottles
- jam and sauce jars
- food and drink cans
- pet food cans
- empty aerosols
- biscuit and sweet tins
- fruit juice cartons
- custard cartons
- soup cartons
- milk cartons
- milk and drinks bottles
- bathroom and laundry bottles and tubs
- moulded plastic packaging
- food, fruit and ready meal pots, tubs and trays
- plastic container lids
NO
- shredded paper
- paper towels
- tissues
- polystyrene cups
- pet food pouches
- food pouches
- crisp packets
- Pyrex
- drinking glass and crockery
- cables
- batteries
- electrical items
- plastic bags and film
- plant pots and seed trays
- polystyrene
What do we do with garden waste / xmas trees?
Arun District Council offer a garden waste collection service for a fee via The Green Waste Club.
Garden waste is also accepted at the local recycling centre.
Alternatively you can compost it to make natural fertiliser for your garden. West Sussex Council offer subsidised compost bins (Blackwall 220/330 Litre Black Compost Converter) when you enter your postcode at getcomposting.com.
Real Christmas trees can be collected and sent off to be composted for a small charity donation. You can order a tree collection at https://www.chestnut-tree-house.org.uk/fundraise/christmas-tree-collection/
TV & Internet
Can I get Virgin Media broadband & TV?
Virgin Media operates on its own separate cable network, which isn’t installed on the estate, so their services aren’t available here.
Can I get BT, TalkTalk, or another national internet provider?
BT and many other providers use infrastructure provided by Openreach. However, as the Openreach network isn’t installed on the estate, these providers aren’t available here.
What Internet options do I have?
The estate is fully connected with high-speed full fibre broadband provided by OFNL (Open Fibre Networks Limited).
This means you’ll need to choose an internet provider that operates on the OFNL network. There are several providers to choose from, offering a range of packages to suit different needs.
You can view the latest list of available providers here: https://www.ofnl.co.uk/residential-internet-service-providers/
Can I install a satellite dish or tv aerial?
There’s no need to install your own satellite dish or TV aerial, as the estate is already fully equipped with a communal system for all residents.
- Freeview: Simply plug your TV or set-top box into the TV socket on your wall.
- Sky / satellite: Connect your set-top box to the satellite socket provided.
For full details and troubleshooting, visit: https://www.ofnl.co.uk/help-advice/